The local Comcast office has moved down Highway 69 South. The address is 1131 Whigham Place, Tusaloosa, AL. For a map and driving instructions, link here. The office phone is 205-391-4615. For more information go to www.comcast.com.
If you have cable television service problems and ....
- If you live in an on-campus apartment or residence hall and you have trouble with your cable television reception Monday-Friday from 8:00-5:00:
Here’s what to do!
Step 1: E-mail cboshell@fa.ua.edu with your name, building name, room #, phone #, and the exact details of your problems. If you can locate the GI number on the back or bottom of your digital box, please provide that number.
Step 2: If you receive no service within 24-48 hours of sending email on a weekday, call Carol Boshell at 348-5799, and give your name, building name, room #, phone #, the date when you emailed your complaint, and the exact details of your problems.
- For problems after hours, on weekends, or on holidays:
Here’s what to do! Step 1: E-mail service@fa.ua.edu
Step 2: Call Comcast at 205-345-0424 and provide them with the information listed above.
For more information about Comcast premium services, go to www.comcast.com.